Financial questionnaire

Use this service to complete a financial questionnaire for Council Tax arrears or a benefit overpayment which needs to be paid back.

Before you start you will need:

  • a contact phone number
  • household details
  • employment details
  • income and expenditure
  • details of any arrears elsewhere. For example, rent
  • payment offer
  • for Council Tax arrears - your Council Tax reference number (if known)
  • for benefit overpayments - your benefit claim number (if known)

Using this service will take 25 minutes.

Start now